Originally founded in 1992 D & M Cleaning & Maintenance is a residential and commercial cleaning service corporation that services both the residential housing associations and commercial markets and has an expanding list of blue chip accounts in Sarasota and Manatee counties.
D & M Cleaning & Maintenance values its acquired market segment and is constantly working to improve strategies in order to retain the high levels of service it is renowned for and therefore achieve competitor edge to succeed within the nation’s second fastest growth industry.
To achieve customer satisfaction, expand client base and improve on company growth, the company abides by the following strategy:
• We partner with quality vendors and suppliers that match the company’s standard of professional productivity
• We provide only the finest quality cleaning products and equipment available on the market to meet the highest levels of service expected by clients
• We obtain customer feedback via regular meetings/communication channels
• We undertake research and development in order to upgrade products and services and cleaning techniques
• We provide personnel who are uniformed and professionally trained
• We remunerate staff above the market pay-scales therefore ensuring that a qualified and stable team meet and exceed customer expectations of service
• Our management invoke continuous improvement programs through the life cycle of contracts